The Future of Retail, from Back office to customer experience

The Future of Retail, from Back office to customer experience

2026-03-12T17:30:00+00:00

2026-03-12T18:30:00+00:00

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On March 12 at 6:30 PM, at the HEC Alumni House9, ave Franklin Delano Roosevelt Paris 75008On site & OnlineThe Future of Retail : AI  End-to-End Challenges : From Back office  to customer experience We are pleased to invite you to this event, where we will explore how, in a world where commerce is becoming predictive and self-optimizing, retail is evolving into an intelligent and autonomous end-to-end ecosystem, from back-office operations to customer experience, powered by AI, data, global platforms, and humanoid robotics. ⭐️ Sylvie Philippon, CTO, Carrefour :“From Operation to Customers: AI Challenges Behind The scene” ⭐️ Christophe Tridon, Global ERP Finance Program Director, Axys:AI-Driven ERP: Orchestrating performance end-to-end ⭐️ Philippe Limantour, CIO,  Microsoft“Ultimate Retail Solution : Mastering the End-to-End Value Chain” ⭐️ Michelle Lau, Managing Director,  Alibaba“Beyond Procurement: AI-Powered Growth Through Global Ecommerce Platform”⭐️ Anis Ben Mahmoud, Regional Director,  United Robotics Group““Humanoids , Robotics: The Ultimate In-Store Retail Customer Experience” 2mn Pitch ⭐️Top Start-up, @Station F⭐️ Edgars Dubouchet,  Co-founder, Smartaps ⭐️ Thibault Broissia, Co-founder, DataÏads⭐️ Christophe Le Houédec, CEO, Ayolab  Immersive Showroom & Robots This conference will be followed by a showroom during the cocktail, featuring a physical experience with real robots and humanoids.  We look forward to welcoming you ! Mona Audi-Montaldier, President of the Digital Hub Anne-Laure Frossard, President of the Consumer Good HubMonique Mulkern, President of the HEC Boston ChapterLaurent Didier, President of the Entrepreneur Hub  

https://www.hecalumni.fr/fr/event/the-future-of-retail-from-back-office-to-customer-experience/2026/03/12/13463