Situation professionnelle
Souhait professionnel
Résumé
Experienced international project manager in banking, insurance and automotive services industry
Skilled in strategic & product marketing , international development and project coordination.
Currently working on deploying a digital services activity for Nissan and Renault Group through an online subscription and invoincing solution empowered by Sales Force and Zuora.
Expériences professionnelles
Project manager
RCI Banque , Noisy le grand cedex - CDI (Contrat à Durée Indéterminée)
De Mars 2021 à Aujourd'hui
Deployment of a Sales Force/Zuora subscription and billing solution to support the sales of automotive services online (app or webstore trategy)
Support car manufacturers Nissan & Renault on the development of their digital & phygital activity
Launch of New subscription services and new features with the provider Zuora to enhance the development of the online activity
Project manager
RCI Banque , Noisy le grand cedex - CDI (Contrat à Durée Indéterminée)
De Juin 2016 à Mars 2020
BSP (Business Services Platform) project : deployment of a digital sales solution to sell online services (insurance products, car maintenance services..) in RCI Bank subsidiaries
Responsible for deploying the solution in countries in MVP mode first, then in enrichment one
Animation of country committees and project progress reviews
Project manager
RCI Banque , Noisy le grand cedex - CDI (Contrat à Durée Indéterminée)
De Juin 2012 à Juin 2016
RSI (RENAULT SERVICES INTERNATIONAL), RCI BANQUE - RENAULT
In coordination with Marketing and IT Departments, develop and deploy a Services Tools Strategy.
Objective : define the the group's tools evolutions necessary to achieve strategic and commercial objectives in terms of automotive services sales (product offer, turnover, margin), including their digitalisation (sales and product management)
Responsible of multi-channel sales projects: contribution to the group digital strategy workshops, monthly review monitoring of the digital projects of the road map
Development of an online sales project (maintenance, warranty extension) for the Renault manufacturer in France via the My Renault customer space (My Shop)
Auditeur
RCI Banque , Noisy le grand cedex - CDI (Contrat à Durée Indéterminée)
De Mars 2009 à Juin 2012
Internal audit, Responsible of a group of subsidiaries (Nordic Countries, Adriatic Countries, Malta (Insurance Company), Ireland, France ) on the following audit scopes : credit, insurance, assistance, maintenance Implementation of Internal Control Department in recent subsidiaries (Turkey, Russia): compliance with regulatory obligations imposed by local supervisory authorities, mapping of operational risks, participation in the company's country deployment project groups.
Formations complémentaires
Maitrise
Université De Droit de Dijon - Droit des Affaires
1987 à 1991
Maitrise
Université de Mainz (Allemagne) - Droit Franco Allemand des Affaires
1989 à 1991
HEC
HEC - Marketing et Stratégie
1991 à 1993
Parcours officiels
Langues
Allemand - Technique
Anglais - Courant
Compétences
Centres d'intérêt
- Marche
- Voyages
- Littérature
- Spiritualités
- Gastronomie
- Politique
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