Linda Ibrahim

Reported to the Chief People Officer. Led team of 3 People Business Partners as well as Talent Management programs. Achievements include 7% improvement in YoY employee engagement score, 12-point improvement in employee net promoter score, 10% improvement in YoY attrition, delivered 20+ peer-learning sessions.

● Developed Employee Engagement strategy; led strategic task force overseeing company-wide engagement, and supported enterprise-level as well as department-level action planning.

● Developed Succession Management Program, including design of in-house Talent Assessment tool.

● Redesigned Performance Management program; conducted gap analysis, led stakeholder engagement, and developed implementation plan.

● Designed Leadership Matrix; assessing performance & potential for director and executive-level positions.

● Developed and deployed organizational Learning & Development strategy, driven by three levers: peer-to-peer learning (SSENSE University), traditional learning, and leadership development program.

● Led the HR Data Analytics project; including needs analysis, data collection, dashboard design, change management and stakeholder engagement, as well as executive sponsorship, alignment and sign-off.

● Served as People team lead on international expansion task force, overseeing expansion of international operations in Europe and Asia.

● Provided board-level strategic oversight; supported annual strategic planning, quarterly business reviews, and investor pitches.

● Developed business contingency plan in response to COVID-19 pandemic, closing 2020 and 2021 at record revenue.

● Co-developed strategic initiative to grow host network (vendors), featuring hosted experiences with notable sports, business and entertainment personalities and philanthropists.

● Advised co-founders on various topics, such as establishment of the board of directors, equity dilution, capacity planning, product development, digital marketing strategy, customer acquisition, and org design.

Led HR function for a USD 300m P&L, with USD 15.1m payroll budget and 9 direct reports. Achievements include launch of new employee engagement platform, USD 1m budget savings, leadership development program launch.

● Oversaw rightsizing exercise which yielded 7% savings in annual cost of employment, and resulted in restructuring three commercial business units.

● Led launch of new employee engagement survey for population of 350 employees, and led action planning exercise with each business unit in the organization.

● Managed forensic audit of HR department processes and policies in preparation for year-end organizational audits and ISO 9001 certification.

● Worked with global HR leadership to redesign and roll-out Sales Incentive Program for a sales force of 100+ team members.