François

François LE GLOAN

+(1) 646-248-4125 | flegloan@outlook.com | https://www.linkedin.com/in/françoislegloan


OBJECTIVE
Accomplished executive with 25+ years in the beauty industry, seeking a position as Business Unit leader or as brand CEO in an international organization, with a challenging yet rewarding environment where my experience in developing markets, executing omni channel strategies, driving retail, building teams, with relentless focus on enhancing brand equity will be valued.

SKILLS
• international experience in beauty and luxury across all regions: 10 years in the US, 12 in Asia and China, 8 in Europe. Lived in Hong Kong and Korea with multiple assignments in Asia.
• Leadership positions in regions/affiliates with full P&L responsibilities (21 years) with prior extensive marketing and commercial experience (7 years in each).
• Transformation of retail reliant activity to a digital-first strong ecommerce business primarily driven by search and social media.
• eCommerce and eExperience expertise as well as department stores, chains, stand-alone boutiques/DTC, travel retail channel.
• Adept at building cohesive and highly engaged teams through collaboration and trust culture.
• Able to navigate all types of organizations (HQ, affiliate, region, international group, family-owned business) and to provide the cultural bridge between continents (Europe, Asia, North and South Americas).

WORK EXPERIENCE

LA PRAIRIE - Board Member - Zurich |New York 2012-June 2021
• Participating in decision making regarding the overall direction of the company.
• Co-deciding the company directional Roadmaps.
• Results and achievements:
 Contributed to the design of two 5-year Roadmaps, especially in the fields of retail, branding and product strategies.
 Assisted CEO and La Prairie parent company in targeting and studying potential buyouts.

LA PRAIRIE - President Americas Oceania - New York 2012-June 2021
• Leading North America, South America and Oceania markets and their development.
• Enhancing brand luxury identity and implementing luxury operational excellence via brand communication, product activity plans, growth targets, consumers recruitment and engagement, distribution and store design, digital marketing and eCommerce.
• Recruiting, developing and motivating team of 400 + members.
• Results and achievements:
 Achieved average growth per annum of 9% in the US, 38% in Canada and 35% in Australia between 2015 and 2018 with La Prairie reaching respectively #3, #1 and #2 skincare rank within its distribution in each market.
 Enhanced brand equity by focusing on quality communication and by eliminating promotions.
 Grew eCommerce sales to reach 25% of total North America retail sales by building teams and implementing marketing and experience strategies to enhance brand’s luxury identity.
 Improved clients’ brand experience by accelerating stores network personalization program coupled with relentless focus on elevation of Beauty Advisors’ high touch services skills.
 Initiated CRM VIPs retention with prestige events program leveraging client data segmentation and supported by personalized communication.
 Profitability in % to sales has doubled over the period.





Parfums CHRISTIAN DIOR - Asia Managing Director - Hong Kong 2007 - 2011
• Heading Asia-China brand development in a fast-paced and highly competitive region.
• Focusing on China, accelerating development of established markets (Japan, Korea); starting new markets (Vietnam, Indonesia).
• Developing region-specific products via Tokyo-based Asia Innovation Center.
• Executing retail and store design programs.
• Motivating and developing skills of 2800+ team members.
• Results and achievements:
 Achieved growth of 47% on 2007- 2010 period reaching 430 M € retail sales with market share gains in all markets across the region.
 Set up of fast growth model for China and revamped Japan and Korea market business models successfully.
 Rolled out new store design concept across all markets.
 Strengthened the Region organization with the building of new capabilities in Retail, Training and CRM.
 Increased profitability in % to sales by 6% over period.

SISLEY - Europe Managing Director - Paris 2004 - 2006
• Leading Europe business development with focus on commercial and retail.
• Structuring the commercial organization with new affiliates set up and management overhaul.
• Results and achievements:
 Achieved double digit growth in 2005 and 2006 reaching 135M € wholesale turnover.
 Opened new subsidiaries in Russia, Poland. Reshuffled management in Scandinavia, Spain and Switzerland.
 Negotiated better positions and terms with key retailers: SEPHORA, DOUGLAS, MARIONNAUD, CORTES INGLES, L’ÉTOILE.

LVMH Perfumes & Cosmetics Korea - Country Manager - Seoul 2001 - 2003
• Developing multi-brands portfolio of DIOR, GUERLAIN, KENZO, GIVENCHY, New Ventures brands, with full P&L responsibility.
• Crafting specific local strategy for each brand based on their overall objectives and fit to market.
• Motivating and developing skills of 400+ team members including 4 Brand Managers.
• Results and achievements:
 Elevated Korea from 10th to the 7th rank in the world for sales.
 Created synergies between brands at multiple levels: commercial negotiations, support function sharing, best practice sharing, talents mobility.
 Introduced new brands (BENEFIT, MARC JACOBS cosmetics).

Parfums CHRISTIAN DIOR
Country Manager - Seoul 2000 - 2001
 Achieved CAGR growth of 30% over the period.
Marketing Director Asia - Hong Kong 1997 - 1999
 Raised focus on skincare and identified region specifics for product development (complexion formulas, make up shades).
Travel Retail Area Manager Europe - Paris 1991 - 1996
 Uplifted Dior’s sales ranking to the #1 ranking in all accounts over the period.


EDUCATION
HEC Graduate Business School - France 1988 - 1990
Institut d’Études Politiques de Paris (Sciences Po) 1984 - 1987

OTHER
Green Card holder| New York City based | Globally mobile.
LANGUAGES
Native French, fluent English, basic German, and Spanish.
HOBBIES & INTERESTS
Classic Rock Music expert (Rolling Stones scholar). Mid-century architecture. Wake Board. Cinema fan (Y. Ozu, B. Wilder, J. Tati, S. Kubrick, L. Visconti).