Résumé
Over 20 years’ experience managing support service design teams
Expert in leading globally distributed & culturally diverse operational & implementation Teams with size between 10-20 employees.
Master’s Degree in Business Administration Management (HEC, Paris). Consultancy Services to customers and Merger and Acquisition. Expert Knowledge of multiple business cultures (Amadeus, IBM, and Novell). Expert in Outsourcing and Insourcing of customer support organisations
Expérience professionnelle
Head of service implementation
Amadeus SAS , Nice
Depuis le 01 novembre 2019
Parcours officiels
Langues
Anglais - Courant
Espagnol - Technique
Français - Courant
Italien - Courant
Russe - Notions
Compétences
Centres d'intérêt
- Finance
- Support
- Technology
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