AR

Amrita

Amrita Roy Resume

Expériences professionnelles

Senior technical program manager

Fiserv , Mumbai - CDI (Contrat à Durée Indéterminée)

De Mars 2024 à Aujourd'hui

As a Technology Programme Manager, I amresponsible for overseeing and coordinating complex projects and initiatives that require a deep understanding of technology process and finance.
I am part of Global Business Solutions Group in the Acquiring Space, driving programme for one of the largest banks, financial institutions, and other services in the country, launching new services and managing development and implementation of banking and financial solutions. Being a part of Technology, I contribute towards building a strong program pipeline in compliance with local regulatory requirements, while collaborating with cross-functional teams ensuring alignment of program objectives and goals.

Some of my achievements so far have been :-
1. Creating a portfolio management deck of 50 Indian Projects and presenting to C-level leadership.
2. Winning contract from major American national Bank by driving capability analysis and presenting new development needed for their Statement Generation requirement.
3. Working with Indian government to drive payment related projects bringing in 50% of business from another bank to Fiserv.

Program manager

Publicis Sapient , London - CDI (Contrat à Durée Indéterminée)

De Mai 2023 à Mars 2024

Lead release and cutover program manager driving UK's largest IT retail divesture program, actively fleshing out cutover strategy, cutover plans, runbook, RRPs and risk mitigation plan directly affecting 26M customers. On a daily basis I would interact with client BAU, engineering teams, product and leadership to drive and close the program successfully.
As an incentive was invited to UK office within 2 months of joining for a cutover workshop with clients.

Manager of software engagements

Simon-Kucher , Berlin - CDI (Contrat à Durée Indéterminée)

De Octobre 2022 à Février 2023

As a Software Engagement manager, I played the role of a solution manager and that delivery manager.
Some of my key achievements are as follows :-

• Created 4 Request for Proposals (RFPs) for SAAS offerings by partnering with consultants, UX lead, engineering head & estimating the cost of hosting these solutions on-prem Vs cloud.
• Utilized Earned Value Management to report progress & budget for 2 projects on a weekly basis to company leadership.
• Leveraged past engineering leadership experience, to deliver QA strategy document, train QAs in accessibility testing & test case writing, turning status of $800k Banking project from Red to Green.
• Directed 3 product owners on Agile Scrum best practises, taught ownership of future roadmap and product backlog
• Negotiated pricing with vendors in India & Poland by accurately defining technical scope of work; reduced price quote by 50%

Onsite technology lead at apple inc

INFOSYS , Sunnyvale - CDI (Contrat à Durée Indéterminée)

De Avril 2016 à Juin 2020

As an onsite technology lead, I was managing clients at Apple, California and engineering team at India.
Some of my key achievements are as follows :-

• Collaborated with key client stakeholders at Apple HQ, lead development of a $1M software which reduced time spent on New Product Introduction (NPI) operations by 80%
• Led an offshore team of 10 from onsite through design, build, release, and support phases (SDLC)
• Analyzed core business process in APAC and EU by own initiative, translating to new enhancement contracts for next 3 years.
• Improved software user adoption by training and onboarding 600 new end users and creating user manuals.
• Evaluated software design and architecture; convincing clients to use our frameworks; winning contracts worth $1.5M
• Researched latest business intelligence tools, selected Tableau as best fit for client’s urgent budget & time constrains; built a KPI monitoring system with 10 dashboards for Demand Planning needs in China.
• Managed P1 & P0 incidents, trained IT support teams, setup, and tested Disaster Recovery & Fallback systems for 5 software
• Identified new and emerging threats from PEN testing, PCII and Covid, built and executed action plans

Formation complémentaire

Bachelor of Engineering

West Bengal University of Technology - Electronics & Communication

2006 à 2010

Parcours officiels

HEC – MBA HEC

Langues

Anglais - Courant

Hindî - Langue maternelle

Français - Technique

Compétences

technical program management
IT Strategy
solution management
software management
engineering management
SAFE AGILE
capability analysis
Risk management, ERP, Sales, IT
Agile Development
Release management
Mobile applications
SaaS
PL/SQL
Business Analysis
fintech
QA and testing
management de RFP
vendor management

Centres d'intérêt

  • solution delivery
  • program management
  • technical program management
  • startups