Alexandre

mission : transformer la société de startup en Scaleup

initiatives :
. ouverture de filiales (Espagne, Chine)
. création et développement du réseau partenaire France et étranger
. structuration de pôles (talent acquisition, marketing client, presales)

Since 2015 – Startup Founder of SaaS platforms (from idea to cash) Paris
Launch and position collab-connect.com and pilgreem.com into the ‘Sharing Economy’ startup landscape
• Business Plan, Financial Modelling Technical POC & product roadmap
• Multiple awards (Pôle de compétitivité, Conseil Régional Ile de France, BPI, Demeter, pitches contests…)
• Suppliers management in Poland & India,. Matketing execution (SEO, Growthacking)
• Sales (new biz & growing) and SaaS contracts.
• Customers : Châteauroux Metropole, Laval Agglomération, Grand Paris Sud Maison de l’Emploi, Nextmove Mobility, Caux Seine Agglo, Filière NAE Aero, Normandy Region.


Since 2011- L. ASSOCIES SAS (founder) Paris

Louis Vuitton (LMVH)
Several transversal projects & initiatives in both IT & Supply Departments since 2014
• World Front Office Programs Manager (App, CRM, BI, Web Applications, retail)
• Creation & management of the off shore Testing Factory structure for world IT services in India
• Audit & roadmap for the repairs/retail process redesign
• Project manager of the repairs/retail worldwide implementation
• Project manager for a supplier web portal roll out around the world
• Leading the LV Testing Community (strategy, roadmap, innovation, tooling, process…)

Other adhoc missions (< 30 days each)
• Strategy roadmap (Business plan, financial modelisation, operations strategy (IT & Real Estate))
• Roadmap for the customer services differentiation (Paper)
• Roadmap for the integration of a digital platform with the ERP (commodities)
• Roadmap for the logistics reengineering (Manufacturing)
• Project manager of the logistics operations outsourcing (carve out) (Medical)
• Process optimisation of the subcontracting flows and of the invoicing process (Services & DIY)
• Training (pricing, strategic & operational marketing and coaching students)
• Customers : BIC, CBRE, Carlson Wagonlit Travel, Stanley Facom, Selecta, Allibert Medical, Linpac Group, Gault & Frémont, CLAL Group, Richbond Morroco, Axaltec/OneFirst.

EMEA Portfolio/Programs director (2 years)
Reporting to the Group Exec Committee, heading the execution of tactical & strategic projects with countries:
• Reengineering of routes to market (e-business, sales organisation),
• Rationalization of the product offer vs market segment (Activity based management)
• Optimization of the working capital France (-10%).

Director EMEA of Customer Success & CRM (3 years)
In a commodity market, turning customer relationship into a competitive advantage
• Head of merging & integration of Customer Services & CRM for the companies Linpac & Allibert
• Process alignment (CRM, ERP), team integration and KPI management (OTIF from 55 to 90%)
• Creation of a telesales department for Europe (from 0 to 3M€) along with loyalty programs
• Management of 68 people over 6 countries (incl. talent management).

Business Analyst Sales / Marketing (3 years)
Implementing & rolling out innovative processes into core model
• IT Project manager (ERP, Business Intelligence, EDI, CRM, e-tracking pour 6 pays).
• Business Process Reengineering France (process, ABC customer/product)
• Other process initiatives: Sarbannes Oxley (SOX), internal auditor ISO 9001.

Consultant Change management & ERP (Oracle)

• Requirement analysis, set up, training, project management
• Pricing, Sales, Purchasing, Warehouse
Customers : Mentor Group, International Paper, Société des Bains de Mer, Carrefour, Plein Ciel.