photo de profil d'un membre

Sébastien

Head of customer success

Summary

I am passionate about PEOPLE. I believe, PEOPLE can make a big difference!
I care about building a culture of learning by keeping people just outside of their comfort zone and helping them remove self-imposed limitations.
I am a strong leader with a solid background in international business development.
Very customer centric with creative thinking, who pay great attention to the sense of service and communication. I appreciate working in a world where autonomy, initiative-taking, problem-solving, positive thinking and the human dimension are important.
I have achieved 15+ years of experience in Services and SaaS for startups and B2B businesses mainly in EMEA.

Professional experience

Global head of customer success (onboarding specialist)

LaFourchette

From May 2018 to Today

Degree

HEC – Executive Mastère Management unité stratégique

Languages

Français - Langue maternelle

Anglais - Courant