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Rafal

Rafal Eichler CV (HEC Alumni)

Summary

Dynamic aviation executive with international leadership experience spanning airport operations, air traffic control systems, luxury customer service, and digital innovation. Currently guiding next-generation transformation as Expert Vice President at Japan Airlines, where I contribute to digital strategy for airport operations and advise top executives on operational excellence.

Professional experiences

Expert vice president

JAL Digital , Tokyo

Since 1. april 2026

Expert vice president

Japan Airlines , Tokyo

Since 1. july 2025

Associate partner

Strategy Tec Consulting , Tokyo - Permanent contract

From August 2023 to June 2025

Strategy, operations, and technology consulting with a strong emphasis on ensuring the execution and delivery of projects agreed upon and approved by management.

Most of the projects touch on digital transformation in the aviation and transportation sector, luxury/retail and specific knowledge areas (cross-industry).

Customer service director

LVMH , Tokyo - Permanent contract

From September 2021 to July 2023

In charge of Customer Service Center, serving major LVMH Watches&Jewelry brands.

Manager, consulting

PwC France , Chiyoda city

From October 2016 to August 2021

Assistant manager

NEC Corporation

From March 2011 to September 2016

Variety of roles

Collins Aerospace , Ota city

From March 2007 to February 2011

Degree

HEC – Executive MSc in Innovation and Entrepreneurship

Languages

Polonais - Langue maternelle

Japonais - Courant

Anglais - Courant

Français - Notion