Summary
Five years of client-facing Presales experience directly driving revenues at SAP Customer Experience. Advised C-level executives of the largest companies in Latin America on how to digitally transform the buying journey of their customers. Self starter, keynote speaker in technology conferences across Latin America.
Professional experiences
Customer experience lead
SAP
Since 1. july 2021
Customer experience presales specialist
SAP AG , Walldorf
From August 2015 to August 2019
- Influenced the customer’s C-level decision makers, by delivering value based software demonstrations in support of sales cycles in 25 different industries.
- Led the value account team from the beginning to the end in the sales opportunity lifecycle. This was a cross functional global team: product management, sales account executives, industry specialists, customer success experts and software engineers.
- Delivered personalized software demos and Proofs of Concept of SAP Commerce, Marketing, Sales, Service and Customer Data Clouds to prospects and service partners.
- Keynote speaker in SAP summits, technology events. Enablement of service partners and the sales force.
- Led Design thinking workshops with goals such as: change in business model, digital transformation of the customer experience, implementation of Artificial Intelligence initiatives.
Customer experience presales associate
SAP AG , Walldorf
From February 2015 to August 2015
- Participated in SAP Academy, a world-class, one year training program for future leaders, based in California. It delivers an energizing experience within a globally diverse environment, where participants explore innovative thinking and evolve into confident, dynamic communicators.
- 6 months of training in California, focused on developing key skills in effective presentation delivery, executive-level-communication, and SAP solutions.
- 6 months of enablement in the field, specializing in Customer Experience solutions, delivering presentations to customers in Latinamerica.