Summary
"Senior Executive with over 20 year’s extensive Information Systems experience and 7+ years of implementing digital strategies. Collaborated with multiple business entities to conceptualize and implement innovative digital solutions, mobile office and complete end-to-end digital enablement road-maps. Possesses a proven track record of achievement in improving performance metrics and execution of agreed strategies, as well as being confident and qualified in delivering high value, complex and strategic projects within budget and time restraints. Excels in managing multiple projects concurrently with strong detail, problem solving and follow-through capabilities. Demonstrates ability to manage, motivate and build cohesive teams that achieve results. Designer and Architect of multiple products and product platforms including insurance workflow management systems, customer engagement and on-boarding solutions. Extensive knowledge regarding all aspects of customer experience, both from a strategic, tactical and technology perspective."
Professional experience
Director - digital transformation
Nasco Insurance Group
From May 2008 to May 2016
Additional training
Masters
Lebanese University - Faculty of Sciences II - Applied Mathematics Major Computer Sciences
1999 à 2002
Degree
Languages
Français - Courant
Anglais - Courant
Arabe - Langue maternelle