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Sébastien

Head of customer success

Summary

I am passionate about PEOPLE. I believe, PEOPLE can make a big difference!
I care about building a culture of learning by keeping people just outside of their comfort zone and helping them remove self-imposed limitations.
I am a strong leader with a solid background in international business development.
Very customer centric with creative thinking, who pay great attention to the sense of service and communication. I appreciate working in a world where autonomy, initiative-taking, problem-solving, positive thinking and the human dimension are important.
I have achieved 15+ years of experience in Services and SaaS for startups and B2B businesses mainly in EMEA.

Professional experiences

Coo

Silvr , Paris

Since 1. july 2022

Global head of customer success (onboarding specialist)

LaFourchette

From May 2018 to Today

Degree

HEC – Executive Mastère Management unité stratégique

Languages

Français - Native language

Anglais - Fluent