Performance-driven professional with over 20 years of experience, delivering results that exceed goals through the development and use of highly effective strategic planning, business process review, change management, leadership and team building.
I am passionate for new technologies, human interaction, team spirit, inspire changes and achieve goals. As a business professional, I like to support people and organizations to build new behavioral models in the dynamic and innovative environment that we experience.
I have a strong leadership commitment with my team and peers and solid analytical skills, along with great expertise in business development and operations, Project and Program Management, providing guidance to transformational projects and solutions for achieving results, building internal and external relationships.
With experience in Business Strategy, Shared Service Center, Wholesale, Revenue Cycle, Contract and Commercial Management, B2B/B2C Management, Pricing, Tax, Business Operations and Development and PMO skills I’ve worked in companies in Telecommunications, Consulting and BPO industries with a high performance delivery mindset.
Revenue assurance manager
Telefonica São Paulo , São paulo
De Mai 2007 à Juin 2009
Fundação Dom Cabral - Digital Strategies and New Business Models
2018 à 2018
Anglais - Technique
Portugais - Langue maternelle
Espagnol - Notions