Résumé
Performance-driven professional with over 20 years of experience, delivering results that exceed goals through the development and use of highly effective strategic planning, business process review, change management, leadership and team building.
I am passionate for new technologies, human interaction, team spirit, inspire changes and achieve goals. As a business professional, I like to support people and organizations to build new behavioral models in the dynamic and innovative environment that we experience.
I have a strong leadership commitment with my team and peers and solid analytical skills, along with great expertise in business development and operations, Project and Program Management, providing guidance to transformational projects and solutions for achieving results, building internal and external relationships.
With experience in Business Strategy, Shared Service Center, Wholesale, Revenue Cycle, Contract and Commercial Management, B2B/B2C Management, Pricing, Tax, Business Operations and Development and PMO skills I’ve worked in companies in Telecommunications, Consulting and BPO industries with a high performance delivery mindset.
Expériences professionnelles
Wholesale operations & finance executive
TIM BRASIL , Rio de janeiro
De Septembre 2018 à Aujourd'hui
Director of revenue cycle
Nextel , São paulo
De Mars 2016 à Juin 2017
Contract manager
Accenture , São paulo
De Septembre 2014 à Mars 2016
Service delivery manager
Accenture , São paulo
De Juin 2012 à Août 2014
Interconnection & roaming manager
Oi S.A. , Rio de janeiro
De Juin 2009 à Juin 2012
Revenue assurance manager
Telefonica São Paulo , São paulo
De Mai 2007 à Juin 2009
Formations complémentaires
Bachelor
Instituto Militar de Engenharia - Telecommunications Engineer
1993 à 1997
Bachelor
UNICAMP - Universidade Estadual de Campinhas - Electrical Engineer
1997 à 1999
Executive Certificate
Fundação Dom Cabral - Global Business Management
2018 à 2018
Executive Certificate
Fundação Dom Cabral - Digital Strategies and New Business Models
2018 à 2018
Associations
Parcours officiels
Langues
Anglais - Technique
Portugais - Langue maternelle
Espagnol - Notions