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Gilles

CV Gilles A. Bussutil

Résumé

"Gilles' experience in various key executive roles in Customer Experience and Change management have helped companies build strong returns and elevate the standards of service delivery and overall experience.

His strong leadership and passion for people has inspired large and small organisations to achieve success, and has earned him recognition for his dedication to excellent customer service delivery (Award for ""Best Dedication to Customers"").

With a strong academic background in Executive education (HEC PARIS - Top 3 Executive MBA worldwide), he has gained an inside look to not only commit to the best, but help create next practices.

Following his American dream and after winning his US permanent residency (15 years of consecutive application), he is now ready to bring his global expert knowledge and federating leadership style to customer facing businesses and help them achieve unparalleled levels of Customer Experience."

Expériences professionnelles

Head of cabin services

Cobalt Air , Larnaca

De Juin 2017 à Février 2018

Customer experience performance manager

Qatar Airways , Doha

De Octobre 2015 à Février 2017

Performance manager

EasyJet France , Luton

De Avril 2013 à Octobre 2015

Customer and sales champion

EasyJet France , Luton

De Janvier 2011 à Octobre 2015

Parcours officiels

HEC – EMBA HEC

Langues

Anglais - Langue maternelle

Français - Langue maternelle

Compétences

Aviation
management
Airlines
Compagnies Aeriennes
Performance Management
Customer Experience
expérience client