Situation professionnelle
Souhait professionnel
- Directeur Innovation
- Conseil en Stratégie
- Banque / Assurance
- Loisirs, Hôtellerie, Tourisme, Restauration
Résumé
Development of the digital strategy and operational excellence : customer experience, operational efficiency (process optimization, E2E programs), TOM definition and implementation, cultural transformation
Definition of new business and operational models : strategic positioning, marketing and commercial goals
Change management in contexts of Agile Transformation: animation of creativity and co-construction workshops (design thinking method), development of communication plan, connection with start-ups and implementation of POCs
Expérience professionnelle
Advisory & transformation internal consultant at cib (bnpp)
BNP Paribas SA
De Juin 2018 à Aujourd'hui
