photo de profil d'un membre

Fabrice

Direction des Opérations - IT Services / Transfo Digitale

Résumé

25 years experience, within multinational context, on IT service delivery, complex project management and sales activities. 2017/2018 HEC Thesis on key success factors for Digital Transformation in large companies.
Automotive & Aeronautic industries, large accounts (Airbus, Michelin, Volkswagen...) but also small and medium businesses in other domains I was from 2011 to March 2019 at T-Systems France, I am now creating a business : cockpit of your digital transformation - Omnidash, I previously worked 6 years at Airbus Group (EADS ITS subsidiary), and another 6 years at Econocom (Promodata Comdisco France) Fluent in English, Masters degree in business administration, ITIL v3 foundation certified, Management of people with various profiles

Expériences professionnelles

Head of transnational it operations

HCLTech , Blagnac - CDI

De Septembre 2023 à Aujourd'hui

As Head of Transnational IT Operations,
my focus is the digital workplace of Airbus (PCs, Mobile devices, meeting rooms, special devices, IOT...),
I am accountable for FSO (Field Service Operations) delivered to Airbus Commercial and Airbus Helicopters in 5 countries : France, Germany, Portugal, Spain and UK. this covers a mix of "on the gorund" activities such as install/move/changes, break&fix on incidents, renewals of devices, premium support, but also logistics (stock management, flows), partner management...

My direct reports are Regional Service Managers, who are responsible for local Operation Managers, team leaders in their teams, internal HCL resources and different external partners by country, and by domain.
Overall, I am responsible for IT services delivered by 400 people in my scope.
I also focus on improvements, cost optimization and automation, designing the new delivery model with the relevant mangers within HCL.

Directeur de programme it - manager de transition

BNP Paribas Partners for Innovation , Montreuil - Management de transition

De Septembre 2020 à Août 2023

Directeur de programme de transformation - mission longue de management de transition via Omnidash -
Migration de plusieurs Data Centers dans le groupe BNP, programme international, plusieurs streams : Data Center set up, network and security,operability changes, it security governance, migration
Rattaché au deputy CEO de BP2I, en lien avec le CTO du groupe BNP, les CIO des filiales et le CIO groupe BNP PARIBAS

Président fondateur

Omnidash , Pibrac

De Avril 2019 à Aujourd'hui

Service delivery manager europe - airbus commercial aircraft

T-Systems France, Groupe Deutsche Telekom , Toulouse

De Mai 2011 à Mars 2019

Business manager - outsourcing / managed services

EADS France , Suresnes

De Mai 2005 à Avril 2011

Delivery manager

ECONOCOM , Puteaux

De Mai 1999 à Décembre 2004

Formations complémentaires

Diplome Sup de Co Amiens

ecole superieure de commerce Amiens, Picardie - international marketing

1991 à 1994

exchange student

Katz Graduate School of Business

1993 à 1994

Associations

Tennis Club Pibrac

President

Parcours officiels

HEC – Executive Mastère Management unité stratégique

Langues

Allemand - Notions

Anglais - Courant

Français - Langue maternelle

Compétences

IT delivery
Service Delivery Management
Sales
Account Management
large companies
Airbus
Michelin
Digital workplace
International
Business manager
B to B
Outsourcing
IT infrastructure
TCO
global
leasing
dashboard
#digitaltransformation

Centres d'intérêt

  • Tennis
  • Cinéma
  • Oeunologie