Summary
25 years experience, within multinational context, on IT service delivery, complex project management and sales activities. 2017/2018 HEC Thesis on key success factors for Digital Transformation in large companies.
Automotive & Aeronautic industries, large accounts (Airbus, Michelin, Volkswagen...) but also small and medium businesses in other domains I was from 2011 to March 2019 at T-Systems France, I am now creating a business : cockpit of your digital transformation - Omnidash, I previously worked 6 years at Airbus Group (EADS ITS subsidiary), and another 6 years at Econocom (Promodata Comdisco France) Fluent in English, Masters degree in business administration, ITIL v3 foundation certified, Management of people with various profiles
Professional experiences
Head of transnational it operations
HCLTech , Blagnac - Permanent contract
From September 2023 to Today
As Head of Transnational IT Operations,
my focus is the digital workplace of Airbus (PCs, Mobile devices, meeting rooms, special devices, IOT...),
I am accountable for FSO (Field Service Operations) delivered to Airbus Commercial and Airbus Helicopters in 5 countries : France, Germany, Portugal, Spain and UK. this covers a mix of "on the gorund" activities such as install/move/changes, break&fix on incidents, renewals of devices, premium support, but also logistics (stock management, flows), partner management...
My direct reports are Regional Service Managers, who are responsible for local Operation Managers, team leaders in their teams, internal HCL resources and different external partners by country, and by domain.
Overall, I am responsible for IT services delivered by 400 people in my scope.
I also focus on improvements, cost optimization and automation, designing the new delivery model with the relevant mangers within HCL.
Directeur de programme it - manager de transition
BNP Paribas Partners for Innovation , Montreuil - Transitional management
From September 2020 to August 2023
Directeur de programme de transformation - mission longue de management de transition via Omnidash -
Migration de plusieurs Data Centers dans le groupe BNP, programme international, plusieurs streams : Data Center set up, network and security,operability changes, it security governance, migration
Rattaché au deputy CEO de BP2I, en lien avec le CTO du groupe BNP, les CIO des filiales et le CIO groupe BNP PARIBAS
Président fondateur
Omnidash , Pibrac
From April 2019 to Today
Service delivery manager europe - airbus commercial aircraft
T-Systems France, Groupe Deutsche Telekom , Toulouse
From May 2011 to March 2019
Business manager - outsourcing / managed services
EADS France , Suresnes
From May 2005 to April 2011
Delivery manager
ECONOCOM , Puteaux
From May 1999 to December 2004
Additionals trainings
Diplome Sup de Co Amiens
ecole superieure de commerce Amiens, Picardie - international marketing
1991 à 1994
exchange student
Katz Graduate School of Business
1993 à 1994
Degree
Languages
Allemand - Notion
Anglais - Fluent
Français - Native language
Skills
Hobbies
- Tennis
- Cinéma
- Oeunologie
linkedin
website